(Archived) Volunteer Coordinator (Part-time)

Job Summary:
The Volunteer Coordinator’s key mission is to oversee the belonging journey of Civic Theatre’s large pool of volunteers, ensuring that the process is inclusive, accessible, and efficient for both new and returning Civic volunteers. This role will continually assesses the systems we use to recruit, track, engage, retain, and reward volunteers for their service at Civic Theatre, and looks for ways to improve the experience. Ideal applicants will enjoy working collaboratively with people across the organization and will be open-minded, customer service-oriented, and eager to work within a dynamic team.

Performance Responsibilities:

• Recruit a diverse pool of volunteers for the front-office that represent the entire community.
• Assist with volunteer orientation and/or training on processes and customer service practices.
• Communicate with volunteers as proactively as possible and effectively to minimize confusion build momentum in their engagement with the theatre

• Education: High school diploma or equivalent
• Experience with diversity, equity, and inclusion and demonstrated cross cultural competence
• Strong communication skills
• Interest and passion for the arts

• Education: Associate's or Bachelor's degree
• Experience in volunteer coordination, and/or theatre operations

About Grand Rapids Civic Theatre

Established in 1925, the Grand Rapids Civic Theatre and School of Theatre Arts is one of the oldest and largest community theatres in the nation. We are in the heart of our community in Downtown Grand Rapids, Michigan, and are one of the pillars of the performing arts and cultural fabric of our community.

OUR MISSION: We are committed to enhance the cultural life of West Michigan by creating opportunities for all people to enjoy live theatre performances using community artists, and to provide access to a comprehensive theatre arts education program for all ages.

OUR VISION: We are continually working to ensure that the Grand Rapids Civic Theatre remains one of the great community theatres in the nation, through the passionate delivery of high-quality live performance, innovative and comprehensive education, enriching volunteer participation, and a welcoming customer experience.

Diversity, Equity, & Inclusion: We are committed to embedding diversity, equity, and inclusion into everything we do for our staff, volunteers, guests, and that we contribute to the broader arts community.

OUR HISTORY

Born in the Roaring Twenties, the “Civic Players” began producing four plays annually in the St. Cecilia Auditorium in downtown Grand Rapids, Michigan. In 1935, the organization officially changed its name to the Grand Rapids Civic Theatre, and soon had over 1,600 season ticket holders and drew audiences of over 4,000 to each of six shows annually. The theatre continued to maintain itself through decades of economic and social changes.

During the 1960s, the Civic Theatre experienced unprecedented growth and emerged as one of the country’s strongest community theatres. By the end of the decade, in a cooperative venture with the Grand Rapids Public Schools, the Civic began offering theatre classes to young people and further strengthened its position in the community.

Today, the Grand Rapids Civic Theatre & School of Theatre Arts is the 5th largest community theatre in the country. We produce nine mainstage productions each year with the help of over 800 talented volunteers who do everything from singing, dancing, and acting to building sets, sewing, ushering, and so much more.

The School of Theatre Arts has grown to become one of the largest and most respected community theatre education programs in the country. We provide excellent training in all aspects of theatre life for over 1,600 students annually. Civic’s education programming prepares students for lifelong participation in the live theatre arts, often inspiring professional careers in all areas of theatre production.